Legal
Privacy Policy
This Privacy Policy explains how TMG Markets collects, uses, discloses, and safeguards information when you visit our website or use our services. This is a general template provided for informational purposes and should be reviewed and adapted to your specific circumstances before publication.
Last updated: [Insert Date]
1. Who We Are
TMG Markets ("we", "us", "our") provides AI-driven capital optimisation tools for businesses. This policy applies to all personal data processed through our website, applications, and related services (collectively, the "Services"). If you have questions about this policy, please use the contact details provided on our website.
2. Scope of This Policy
This Privacy Policy applies to information collected through our website, when you register for an account, request a walkthrough, communicate with us, or otherwise interact with our Services. It does not apply to third-party websites or services that may be linked from our platform, which are governed by their own privacy policies.
3. Information We Collect
We may collect the following categories of information, depending on how you interact with us:
Information You Provide
Name, business name, email address, phone number, job title, and any information submitted through contact forms, account registration, or walkthrough requests.
Usage and Technical Data
IP address, browser type, device identifiers, pages visited, referral source, and timestamps, typically collected automatically through cookies and similar technologies.
Service and Account Data
Information generated through your use of the platform, including configuration settings, support correspondence, and interaction logs relevant to service delivery.
4. How We Use Information
We process personal data for the following purposes:
- To provide, operate, and maintain the Services, including account setup and support.
- To respond to enquiries, process walkthrough requests, and communicate with prospective and existing clients.
- To improve, personalise, and secure our website and Services.
- To comply with legal obligations and enforce our agreements.
- To send administrative communications, and where permitted, marketing communications you may opt out of at any time.
5. Legal Basis for Processing
Where applicable data protection law requires a legal basis for processing, we rely on one or more of the following: performance of a contract, your consent, compliance with a legal obligation, and our legitimate interests in operating, securing, and improving our business and Services, balanced against your rights and interests.
6. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to recognise your browser, remember preferences, and analyse site usage. You can control cookies through your browser settings; disabling certain cookies may affect site functionality. Where required, we will present a cookie consent mechanism before deploying non-essential cookies.
7. How We Share Information
We do not sell personal data. We may share information in the following limited circumstances:
Service Providers
With vendors who support hosting, analytics, communications, and other operational functions, under appropriate confidentiality and data protection terms.
Legal and Compliance
Where required to comply with applicable law, regulation, legal process, or enforceable governmental request.
Business Transfers
In connection with a merger, acquisition, financing, or sale of assets, subject to confidentiality obligations.
8. Data Retention
We retain personal data for as long as necessary to fulfil the purposes outlined in this policy, including providing the Services, complying with legal obligations, resolving disputes, and enforcing agreements. Retention periods vary depending on the nature of the information and applicable legal requirements.
9. Data Security
We implement reasonable technical and organisational measures designed to protect personal data against unauthorised access, loss, misuse, or alteration. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
10. International Data Transfers
Where personal data is transferred outside your country of residence, we aim to ensure appropriate safeguards are in place consistent with applicable data protection law. This policy does not confirm specific transfer mechanisms and should be updated with jurisdiction-specific detail as applicable.
11. Your Rights
Depending on your jurisdiction, you may have rights regarding your personal data, which may include the right to:
Access & Portability
Request a copy of the personal data we hold about you and, where applicable, receive it in a portable format.
Correction & Deletion
Request correction of inaccurate data or deletion of personal data, subject to legal exceptions.
Objection & Restriction
Object to or request restriction of certain processing activities, including direct marketing.
To exercise any of these rights, please contact us using the details provided on our website. We may need to verify your identity before responding to a request.
12. Children's Privacy
Our Services are intended for business use by adults and are not directed at children. We do not knowingly collect personal data from children, and if we become aware that we have done so, we will take reasonable steps to delete such information.
13. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of such third parties, and we encourage you to review their respective privacy policies.
14. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will update the "Last updated" date at the top of this page when changes are made. Continued use of our Services after changes become effective constitutes acceptance of the revised policy.
15. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please reach out via the contact information listed in the footer of this website, or write to us at the registered address below.
This document is a general template and does not constitute legal advice. TMG Markets recommends review by a qualified legal professional to ensure compliance with applicable data protection laws in your operating jurisdictions.